Table Tops

Natural Stone Tabletop Care Instructions

(Marble & Faux Stone)

Many of our natural stone tabletop surfaces are handcrafted of marble and exotic fossil stone materials. Faux top tables are synthetic resin based.  These tops are designed for the look and feel of natural stone.  Although nothing beats the real beauty of natural marble or stone, these tops require more care.  Natural stone will contain many natural faults, fissures, voids, holes, veins and geological flaws, which can be felt on the surface.  Marble is a unique and unrepeatable material and is naturally porous.  The tops are sealed with liquid silicon and polylite resin, but it still requires seasonal care.  We recommend the following in caring for our natural marble and faux top tables.

• We strongly recommend cleaning natural top surfaces with mild detergent then rinsed with warm water and wiped dry by using a clean soft clothe.  Do not use abrasive materials, cleaners, or bleach products. Spills should be removed quickly to avoid staining.  This is particularly important in the case of red wine, or citrus juices.  We recommend the use of coasters.   These tops may generally be left outside in summer months and year round in mild climates.  However, they can be adversely affected by extreme hot or cold temperatures and should be protected from these weather elements by storing them indoors. We recommend that these tops be used under cover to ensure the natural luster of stone and durability.   Although, all table -tops are sealed for added protection, NEVER expose the tops to freezing conditions, excessive moisture or by allowing planters to rest on the table tops.  A protective moisture proof cover is recommended during prolonged rainy periods when not in use.  The use of specifically formulated stone sealant is recommended annually.

Marble & Stone Tops:

• Seal the tabletop with marble sealer once or twice per season.  An example would be PorousPlus by MiraSeal, which may be purchased in any home improvement center.  It is in liquid form and can be applied with a soft cloth.  Repetitive applications will strengthen protection and gloss.
• The tops are water and stain resistant.  However, care must be taken with acidic and caustic liquids, as these could result in permanent stains if not cleaned immediately.  When used with an umbrella, be sure to use with a substantially weighted base.  When not in use, or when used in windy conditions, please be sure to lower the umbrella.
• Exposure to extreme prolonged temperatures below freezing point (32F) for heat over 104F can also damage the tops.  It is recommended that you keep your top under a covered lanai or a covered patio since exposure to the outside elements and extreme harsh weather will void the manufacturer’s warranty.  All natural stone tabletops should be stored inside during prolonged winter cold spells.

All table tops are warranted for a period of 1 (one) year from the original date of purchase to the original customer.

Return & Exchange
We work hard to satisfy out customers! We will accept returns of new, unused items within 30 days of the delivery for a refund. If there was an error on our part, we will pay the return shipping costs, otherwise we will charge the shipping and handling costs both ways. Please note additional 50% restocking fee will aplply for all custom products. Custom products are defined by having a selection of options, such as finish or fabric..  All returns need to be submitted via phone 888.862.1777 or via Contact Us form.  You will be given credit for the total purchase price upon receipt and inspection of the product.

Damaged Items
If you receive a damaged product, you will have the option to refuse delivery and document specific damage that incurred to the product. You will have to notify us via a phone with details of the problem so that we can return or exchange your merchandise. If the damage is not discovered immediately at the time of the delivery, we allow 15 days after the delivery for customers to find the damage and send us a claim with supporting documentation and photos. We take up to 7 days to review and approve the claim. After the claim is approved, we will be sending customers free replacement parts for the damaged goods at no additional shipping costs.

All items are shipped FREE of charge throughout the contiguous United States on orders of $500 or more. If items are shipped outside of contiguous United States, additional costs will apply, in which case we will use our preferred carriers to insure the inexpensive possible costs to you. You will be able to review your shipping costs prior to accepting the order. If we determine that we are unable to ship to your location we will contact you by phone and make the necessary adjustments. Estimated delivery dates will be available during the checkout process. You will also be able to login to your account and check if there are any changes to the delivery times.

We offer the following freight delivery methods:

1. UPS/FedEx – This method applies to items with size and/or weight small enough to be handled by these carriers. You will be able to track your delivery using standard UPS/FedEx tracking numbers using www.UPS.com or www.FedEx.com

2. Freight Delivery - Freight delivery is made for items with size and/or weight too large for small package carriers such as UPS or FedEx. Deliveries will be made during normal business hours and the delivery agent will contact you in advance to schedule a convenient time of delivery. The items will be dropped off on the driveway of the house and it will be your responsibility to move the items into your desired location.